Testimonials

Testimonials

Very honest, timely, well priced, and beautiful job. The new floor has transformed our home. We can't believe he did it in one day. No surprises, exactly how Terry said it would go. Much better than using some large chain. I highly recommend this outfit. Most of all, I felt comfortable throughout the entire process. No pressure at all.

Project: Install or Completely Replace Wood Flooring

Bill R. in Warrington, PA

A wonderful experience. Terry was always on time, and cleaned up each day. No pressure to buy anything, always looked after my best interest first. he offered meaningful ideas, and was so easy to work with. The end result is even better than we had envisioned. If I could rate the overall experience higher, I would. Just a great experience. I can't thank JUI enough. I had solicited 5 bids, hands down the best in service, workmanship, and ease to work with. Thanks Terry and Janeen!!


Project: Install Ceramic or Porcelain Tile

John E. in Gilbertsville, PA


Terry is amazing. He is very personable and listens to what you want, rather than telling you what you need. His workmanship is great and he cleans up after the job. They are very good with returning calls, scheduling, and showing up on time. I would not hesitate to call on him again or recommend him to a friend or neighbor.

Project: Install Ceramic or Porcelain Tile

Brian K. in Royersford, PA

JUI is very nice to deal with. They were prompt and VERY knowledgeable regarding flooring. I am very glad I chose to have Terry install my laminate flooring. Very professional and personable and did a great job. Thank you!!!

Karen A. in Temple, PA

Very positive experience. Professional, willing to go the extra mile. Honest, accommodating and will hire again when the need arises.

Project: Install or Completely Replace Wood Flooring

Tom D. in North Wales, PA

Very responsive, listened to what I wanted, and explained how they would do the job. Terry went above and beyond what he was contracted to do. My floors look great!

Project: Install Ceramic or Porcelain Tile

Pam E. in Perkasie, PA

Terry was extremely professional, courteous, clean and very prompt. He worked around our schedule and finished the job in a timely fashion. In addition to the ceramic tile floor in the living room and dining room, he also installed a backsplash in our kitchen. We highly recommend his services.

Tony P. in Macungie, PA

Terry did an outstanding job, no hidden cost, stayed to the quote, was punctual and very professional

Project: Install Ceramic or Porcelain Tile

Glenn T. in Harleysville, PA

We wanted to have carpeting on our stairs, upstairs hall, and bedroom replaced with hardwood flooring and that necessitated the removal and replacement of flooring in our downstairs entryway and powder room. The flooring that we choose was hand scraped maple. But, the difficulty with the job was that few vendors/installers could handle the stairs no less the three pie shaped treads that form the turn in our staircase. They would need to be handmade, crafted to match the scraping and the stain on the purchased flooring.

We called several services and contractors to get estimates for the installation of our hardwood flooring. Some did not reply and others (e.g. Costco) walked in the door and right back out as they were unable to either install standard staircases ... no less a staircase that has three pie shaped steps for a turn. Luckily, a neighbor had used J.U.I. to install hardwood floors in their entryway and living room and we gave them a call. Janeen, one of the owners, showed up for the first visit. She was absolutely charming and very knowledgeable ... giving us lots of advice on our many questions (e.g. smooth or hand scraped ... consider hand scraped if your grandchildren are frequent visitors). She took measurements, showed us product choices, and told us that we'd hear from her soon. That was true and we soon heard from her husband, Terry, who wanted to take a look at our pie shaped steps. Terry was just as lovely as Janeen. We trusted both of them from day one.

Terry assured us that he would be able to both make our treads and risers, including the pie shaped pieces, and that it would seamlessly match the manufactured pieces that we'd be purchasing for the entry way, hallway, bedroom, closets, and powder room. So, we signed on the dotted line.

Working with Terry and his team, with Janeen handling the finances was a breeze. The job was completed in a week, with us asking Terry to come back at a later date to install matching handrails. They were neat, efficient, and trustworthy. I had some concerns with the first set of treads that Terry made. He asked my opinion and when he heard my concern, he made a completely new set of treads which I love. I apologized, feeling bad for the additional work. Terry was very clear that our complete satisfaction was his goal. He hit a home run on the second set of treads.

We left the house multiple times throughout the job with full confidence that Terry and his staffer would take good care of our home. Janeen kept us in touch with status updates and financial statements.

I will admit that I was (and still am) amazed by the hand crafted steps that Terry created for us. The color match to the flooring is spot on. The handwork on the steps and risers is perfect. I think that my steps are museum worthy and there is not a person who enters our home that doesn't immediately comment on the beauty of our stairs. (I wish that I were a better photographer so that I could capture their depth and beauty.)

I think that J.U.I. deserves the highest recommendation. Their work is first class and Terry and Janeen earn your trust. I could not have been happier with our choice or our results.

J. Engel - Lansdale, Pa

Thank you for your help with the re-tiling of our bathroom. There is no doubt that the quality of your workmanship far exceeds that of the previous contractor chosen by The Home Depot. I appreciate your patience, also, in working out the "details" surrounding the tub installation and pluming issues.

It was a pleasure working with you and thank you again for doing such a professional job.

Mary Ann D.

Just a short note to thank you for doing such a wonderful job on our bathroom floor. What a difference it made! It looks beautiful. I hope you and your family have a Happy New Year!

Sam

I spoke with Mike K. today about his installation. He was very pleased with his installation and has received compliments from other contractors working in his home. He also stated that Terry was fantastic!

Keep up the good work!

Sheryl

You did a fabulous job on my bathroom floors. You made the entire project appear effortless. Thank you for your professionalism, punctuality, and cleanliness in the after math of the project. There are no signs that you were here except for beautiful new tile floors. You are the master in your field.

Marialyce K.